Returns & Exchanges
At Frøya Organics, we want you to be completely satisfied with your natural beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all unopened or gently used items.
Initiate Your Request
Email our support team at [email protected] with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare the Package
Securely pack the items in their original organic packaging to ensure they are protected during transit back to our studio.
Ship It Back
Drop off your package at any authorized carrier location using the provided label; we recommend keeping a copy of your tracking number.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing